IBM, HCL, AND VMWARE SOFTWARE SECURITY

Origina uses a layered approach to cybersecurity that melds cutting-edge technology with forward-thinking strategy to deliver security and protection against security vulnerabilities and threats.

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Origina’s layered approach to software security.

Origina uses a layered approach that adopts elements of the world’s leading cybersecurity frameworks to help customers protect IBM, HCL, and VMware software products from emerging threats. In doing so, companies avoid falling victim to a single point of failure – relying on vendor-supplied security patches that may never arrive – and implement a system of checks and balances that greatly limits exposure.

What’s In Origina’s Layered
Approach to Security?

Origina’s layered approach to cybersecurity begins during onboarding with a service transition review. Each security incident is reviewed through a risk assessment to identify what the risk is, if the customer is affected and how Origina can mitigate the threat.

SERVICE TRANSITION REVIEW

Origina’s holistic approach to cybersecurity starts on the journey to becoming a customer. The service transition review identifies potential concerns and threats to business operation before onboarding.

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PRODUCT HARDENING GUIDES

Product hardening guides enable security teams to identify and treat security and compliance issues at the architectural level of the software. Implementing these controls can vastly strengthen a product’s security and will limit exposure to 85 percent of all known vulnerabilities.

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VULNERABILITY ADVISORIES

Staying informed of the latest security vulnerabilities that impact a digital estate is critical to securing it. In the same way, companies are notified of application risks by the vendor, Origina’s proactive vulnerability advisories deliver timely notifications of emerging threats and actionable guidance on how to mitigate them.

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ENTITLEMENT REPOSITORY

Repository of entitled IBM, HCL, and VMware software versions and fixes which are commercially available until your S&S expiry date and are downloaded as part of the onboarding process.

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ORIGINA INDEPENDENT SOLUTIONS

The service transition review, product hardening and vulnerability advisories form a strong foundation for a layered approach to cybersecurity. Origina’s Independent Solutions fill any gaps that may still exist. Every security threat Origina encounters in a customer’s digital estate is treated through a risk-based approach. After identifying and assessing the vulnerability, Origina resorts to a series of possible solutions to resolve it. These include entitled fixes, vulnerability shielding*, workarounds and independent code.

*Available for IBM and HCL software products.

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ORIGINA’S INDEPENDENT SOLUTIONS

Entitled fixes

Origina’s first port of call for mitigating security risks will be to check whether an existing entitlement is available.

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Before departing the IBM, HCL, or VMware support service, Origina will ensure that customers capture all their entitled software versions and patches. If the customer was entitled to, and downloaded, an existing IBM, HCL, or VMware supplied fix, the assigned Global Independent Expert will provide the necessary advice and guidance as to the correct application to address the vulnerability.

Vulnerability Shielding

Using the ModSecurity Web Application Firewall (WAF) and the Core Rule Set (CRS), Origina can shield companies’ IBM and HCL software products from known and unknown vulnerabilities.

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The WAF monitors incoming traffic and parses out potential threats by matching the traffic against known indicators of vulnerabilities. Once it identifies behavior associated with exploiting vulnerabilities, it immediately stops that traffic – even if the vulnerability isn’t yet published or if a security patch isn’t yet available from the vendor.

Workaround

When an entitlement to an existing patch is not available, Origina’s Global Independent Experts will look to develop a workaround for the software weakness.

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The term workaround refers to a solution which does not employ independently developed code in order to treat the weakness. Workarounds can take many forms, such as reconfiguration of the software product, disabling features and making changes external to the product itself. Workarounds can be more timely and effective in treating the identified issue.

Independent code

Where a workaround can’t resolve a security vulnerability, Origina will turn to independent code. These are proprietary, bespoke scripts that function the same as an IBM, HCL, or VMware security patch would.

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These proprietary scripts function without infringing on the intellectual property of IBM, HCL, or VMware, and without modifying the software’s source code. Every independent code solution undergoes a tried and tested process to ensure the result successfully mitigates the cyber threat.

ORIGINA’S RISK-BASED APPROACH TO
MITIGATING THREATS

Whenever a security vulnerability is identified, Origina follows a four-step, risk-based approach to evaluating its threat to customers and finding the method of mitigating it.

A review and assessment of the identified vulnerability is conducted to evaluate if the customer is exposed.

The software entitlement repository is reviewed to check if an existing patch is available and was it captured during the onboarding process.

Where an existing patch is not available, our Global Independent Experts look to create a workaround to mitigate exposure to the vulnerability.

Where no workaround is possible, our Global Independent Experts will look to develop a code-based fix to mitigate the issue.

CapitalOne is a financial services business which works with Origina for third-party IBM support.
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BT is a telecommunications firm that works with Origina for third-party IBM software support.
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