The Future of Independent Support: How Origina Are Rewriting the Rules of IT Dependence

Software support is a constantly shifting landscape but, with more options available to your business than ever, the future could be very bright.

As the year draws to a close, now is the time we all start looking toward the future. What will next year bring? How will new advancements affect the way your business operates? However, despite all these crucial considerations, many businesses find themselves unable to truly plan for the future.

Trapped in unending software update cycles that drain money, time and resources and hold them back from being able to innovate and move with the times. Thankfully, due to the wider market shift to independent support providers like Origina, that vice-like grip that OEM vendors had on business’s IT roadmaps is increasingly a thing of the past.

How Your OEM Vendor Is Holding Your Business Back

The truth is, it can be tough to plan for the future when your focus is so firmly fixed on fighting fires in the presence. On average, businesses can often spend up to 80-90% of their IT budget just ‘keeping the lights on’, leaving their hands tied and little left to invest in innovation and growth. Much of this stems from high OEM vendor support costs, with long-term contracts and expensive subscription models an increasingly familiar sight to businesses remaining on vendor support. The long-term costs of remaining with the vendor continuously add up, and it’s often for support that doesn’t fully suit the specific needs of your business.

To make matter worse, long-term support costs are simply the tip of the iceberg. Vendor-driven upgrade cycles continue to be a problem that stops business progress in its tracks. While the vendors push the narrative that these upgrades are a necessary part of modernization, the truth is that they’re the very thing derailing your momentum.

First off, they are expensive. Needless upgrading just because the vendor says it’s time, adds an extra cost to your business that takes budget away from other vital areas. They are also incredibly disruptive, with a huge amount of potential downtime possible and time and staff time needed to implement these upgrades. This means the potential for lost revenue and, again, resources being drained that could be better reallocated elsewhere.

There is also security risks that come from consistent upgrading, with any changes introduced to existing environments posing potential problems from a security standpoint in regard to things like exposing vulnerabilities and interoperability. Any issues around security could do untold damage to your business operations, data security and reputation, so why would you introduce more needless risk in this area?
With all these cons laid bare, you may ask yourself why any business would allow this cycle to go on? And the answer is, that often they simply are not aware that they have any other choice. Thankfully, there are options available to you.

A Future of Freedom With Origina

With such an ever-shifting landscape, the future of software maintenance and support can be a tricky destination to pin down at times but, regardless, how you get there should be up to you. At Origina, we believe that each step on the journey should make sense for your business specifically and this is why we have always focused on a tailored, customer-first approach to the way we do things.

Each brick on your path to a better software future with Origina has been carefully selected for you by independent experts to ensure there are no bumps along the way. Origina’s experts are committed to better understanding each customer’s environment in order to provide the right service on a case by case basis. By tailoring our support, we can not only provide a more concierge level of customer experience but also be more proactive in engaging with and addressing issues before they even arrive.

Origina has also continued to blaze a trail in the software world through our belief in modernization through optimization. While the OEM vendor position remains focused on constant, costly and disruptive upgrade cycles, our focus has always been on making your existing, trusted software work for you for longer. Through our unique technical debt management expertise, we can extend the life of systems beyond the vendor end of support and help your business save money, time and resources in both the short and long-term.

We also believe in securing your future. At Origina, we put an emphasis on security above all else. By introducing less changes to your environment we can ensure less risks are introduced but we also take a proactive approach to security as an integral piece of our support. We believe security should be contextual, risk-based and defence in-depth and we apply that belief to everything we do. We also offer expert guidance to help you remain compliant to avoid any regulatory concerns or potential vendor audit costs.

Fulfill Your Future Potential

For any business the thoughts of the future can bring uncertainty, and that uncertainty is only heightened when needless changes are introduced. However, with the help of expert, independent support you can navigate that uncertainty and come out the other side having achieved things that didn’t even seem previously possible.

Origina has always been a forward-thinking business, we continue to grow and adapt and we believe that our consistent consideration of the future leaves us well placed to help create a better software world moving forward. With expert, tailored maintenance and support with Origina, you can ensure that your software concerns are a thing of the past.

Looking for a better future for your software? Talk to Origina today.