
IBM Support
Origina supports all versions of IBM software and IBM products acquired by HCL Technologies with the help of dedicated, independent Global IBM® Experts. Origina’s IBM support service is bound by a Service Level Agreement (SLA) – something IBM doesn't offer – and operates 24 hours a day, seven days a week, 365 days per year.
IBM Support For All Versions
With IBM’s support model, companies need to upgrade End of Support (EoS) versions or pay more in extended support costs to avail of technical assistance – even if they’ve paid for it. At Origina, we support all IBM software versions, full stop.
How Origina Delivers IBM Support
Why Switch to Origina?
Companies switching to Origina gain better quality service and dedicated technical support on a per-product basis.
Meet Origina’s Global IBM® Expert
Meet Charles, who has nearly 30 years of experience with Cognos products and worked with Cognos as a trainer when it was originally an independent company.