Origina is the world's leading independent third-party support provider for IBM software.

Software Support On Your Terms

Support when you need it. Upgrades when you want them. Clarity on what you own. Security that puts your mind at ease. Origina’s IBM software support makes sense.

Toyota is an international automobile manufacturer and is a third-party support customer of Origina for IBM software.
Banque de France is a French bank and is a third-party support customer of Origina for IBM software.
Dow Jones is an American publishing company and is a third-party support customer of Origina for IBM software.

How Can Origina Assist Your Business?

“Origina… helps users of some IBM enterprise software products (such as Websphere and Tivoli) make savings of up to 50 percent annually on their software support and maintenance fees. In addition, by delaying or even removing the need in some circumstances, for forced upgrades Origina say the savings can soar to 90 percent.”

Forrester Research

“We’re getting more than we ever did with IBM! Origina help us understand and transform our digital estate, and saved us between 40 and 50 percent off our annual IBM software support and maintenance costs..”


“Argos Sainsburys – who is the Amazon of UK – were running DB2, Sterling and MQ and had had three years of performance issues at peak time. Origina worked to stabilize the environment in a matter of weeks, while saving it a substantial amount of money.”


“We found ourselves in a situation where 15 terabytes of data disappeared from an IBM software product. Following an initial review, an Origina Global IBM® Expert was able to recover the data we thought had been permanently lost.”

Healthcare Provider

“Despite the complexity of the project, Origina had a resolution in less than 20 business days. A major reason behind the quick turnaround time was because of the expertise of the Global IBM® Expert, whose skills and experience with Content Navigator were the missing piece to the puzzle.”

Aerospace Engineering and Manufacturing

“Origina was able to create a new feature to extract data from IBM OpenPages automatically. IBM insisted on an upgrade to perform the same task. This saved the company costly reinstatement and upgrade fees. Origina even provided the code free of charge – despite the OpenPages application not being under support with Origina.”

Financial Services (Fortune 100)

“Spending $1.4 million on a product that would be shelved in months made no sense at all. We also checked our Cognos support history; our system is stable and mature. We’ve never raised a high priority issue with IBM requiring a custom patch or upgrade. With that in mind, we were confident that Origina could deliver on its promises.”

Global Pharmaceutical Manufacturer

“Origina rearchitected the environment for a smoother online customer experience and could resolve tickets in less than an hour, vs. IBM which took a minimum of 12 hours. The result? Savings in the tens of millions and better software support service.”

UK Retail Group

“Origina proved its support model was much better quality and value than IBM.”


“Origina does what it says it’ll do. There are no surprises with Origina, which makes us very happy.”

Global Pharmaceutical Manufacturer

Gartner Analysts on Origina

Origina is a recognized vendor on Gartner’s Market Guide to Independent Third-Party Support for IBM, Microsoft, Oracle and SAP software. Get the guide to read Gartner’s analysis on the industry and its recommendations for picking a vendor.

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Forrester Research on Third-Party Software Support

Forrester Research views third-party software support as a valuable channel for sourcing savings without impacting IT operations. Read Forrester Research’s report on “Where to Adjust Tech Budgets in the Pandemic Recession.”

Get The Guide