IBM SUPPORT
TAILORED TO YOU
Unlock the maximum value of your IBM and HCL software with third-party support.
WHY SWITCH TO ORIGINA?
SIGNIFICANT SAVINGS
Save between 30-50% annually on fixed operating costs and maximize the return on investment for your software.
SUPPORT FOR ALL VERSIONS
Maintain whichever version of IBM software you want for as long as you need it — at no additional cost.
SERVICE YOU CAN TRUST
Dedicated Global IBM Experts possess a minimum of 15 years experience and work closely with our customers.
GET SUPPORT THAT REVOLVES AROUND YOU
BENEFITS OF WORKING WITH ORIGINA
Find software maintenance savings that can fund innovation across the business.
Optimize performance and complete projects faster with value added-services.
Gain clarity over your IBM license entitlements and reduce enterprise risk.
Get contractual and financial flexibility to achieve IT goals such as migrations or decommissions.
MEET OUR CUSTOMERS
“[Origina] was the first time I realized there is an alternative to going directly to IBM or through its partners for support.”
Toyota Motor Europe
Insurer Avoids Costly Extended Application Downtime
A quick response and resolution mitigates prolonged downtime for critical employee and customer applications. Read our case study to learn more.
CapWIN Maintains Critical System Uptime Through Rearchicture
A system which feeds critical information to frontline responders was rearchitected without any downtime. Read our case study to learn how.
GARTNER ANALYSTS
ON 3RD PARTY SUPPORT
Origina is a Recognized Vendor in the LATEST Gartner 2021 Market Guide to Independent Third-Party Support for IBM, Microsoft, Oracle, and SAP Software. Get the guide to read Gartner’s analysis on the industry and its recommendations for picking a vendor.
82% OF COMPANIES THINK TPSMs ARE A GOOD VALUE
CIOs Embrace Third-Party Software Maintenance Benefits: A Forrester Consulting study commissioned by Origina sheds light on the cost-saving benefits of third-party software maintenance.
Have a question about third-party support? Contact our team to get an answer.
CONTACT US
DUBLIN: + 353 (1) 524 0012
DALLAS: +1-888-206-4862
LONDON: +44 2033 183790
DEDICATED CUSTOMER SUPPORT
Origina's dedicated customer support team operates 24 hours per day, 7 days per week and 365 days per year. Teams are located in both Dublin, Ireland and Plano, Texas to meet the needs of Origina's customers.
CUSTOMER TELEPHONE SUPPORT
UK: 0870 8200337
US: 866-459-2779
Ireland: 1890 923 020
Australia: 07 3053 5831
India: 0008 001004393
Czech Republic: 800 012020
International: +353 1 2999350
EMAIL SUPPORT
Customer incidents can be sent to:
support@origina.com
