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Customer support.

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Support should help you get more from the software you already own. Origina's global team of independent experts helps customers maintain stable, secure, and high-performing software environments around the clock.

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Origina's customer support team operates 24x7x365. Customer requests are managed through our support teams in Dublin, Ireland, and Plano, Texas, with access to Global Independent Experts (GIEs) worldwide for advanced product support and issue resolution.

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Support shouldn't leave you wondering when you'll hear back. Origina's contractual SLAs establish clear response and resolution targets, so you know what to expect when assistance is needed.

Open a support case

Email Our Support Team

Get in touch at:
[email protected]

Need help from our support team?

Submit your request and we'll route it to the right support expert.Our customers are our number one concern. Whether you have a technical question, need assistance with a support case, or require help accessing the customer portal, our team is here to help.

Support built around accountability and expertise:

  • 24x7x365 customer support coverage
  • Contractual SLAs with defined response and resolution commitments.
  • Global Independent Experts supporting IBM, HCL, VMware, and SAP environments.