Extend
Run what works — for as long as it works for you.
End of Support is a commercial policy. Not a technical expiry date.
End of Support should not be a technical death sentence that resets your roadmap on the OEM's terms.
Longevity is a technical decision, not a vendor declaration. It does not mean your software is insecure, unstable, or incapable of serving your business. It means the OEM has decided to move on.
We support all entitled software versions, validate interoperability as your environment evolves, and remove the technical debt OEMs use to justify platform replacement. If a platform is stable and serving the business, we will sustain it. Engineering reality is our boundary — not lifecycle policy.
Your software should not expire because the vendor says it does. The decision to change should belong to you.
All entitled versions supported, including OEM-designated EOS
The same service, regardless of version age
Subject to licence terms and technical reality
Your roadmap, your timeline
Everything you need to keep stable software viable.
Core
Service transition review
We map your environment, identify every dependency, and ensure continuity from day one in the transition from an OEM.
Full support for all entitled versions
We maintain any version you are entitled to run, including versions no longer supported by the OEM.
Troubleshooting & issue resolution
24x7x365 technical support with a 30-minute response SLA. Full problem ownership from first contact to resolution.
Assigned Global Independent Experts
Two named engineers per product, with over 15 years of hands-on experience. Many wrote the original code.
+ Value
Interoperability validation
As your surrounding environment changes (infrastructure, middleware, integrations) we validate that your software continues to operate reliably.
Solution architecture optimization
We assess your software environment, identify where it is underperforming, and optimize it for the way your business operates — without forcing unnecessary change.
Product health checks
Structured assessments of your software estate to identify stability risks, performance gaps, and how to extend platform life without disruption.
Onsite expert
For complex environments, a Global Independent Expert works alongside your team. On your site, in your environment.