
Origina's Global IBM® Experts
Origina's independent Global IBM® Experts are an ace team of IBM software engineers and specialists who provide customers around the world with dedicated support. We are the go-to source of independent advice for everything in the world of distributed IBM software.
The World's Leading IBM Third-Party Software Support Specialist
Origina is recognized in the IBM software community for the quality and depth of technical and product knowledge provided by our independent Global IBM® Experts. An understanding of not only the products, but the technical and business context that surround them, enables Global IBM® Experts to go above and beyond simply solving incidents. They help customers focus on their digital transformation programs while mitigating the risk in their IBM environments through consultation and advice on mission-critical projects.
Origina's Customer Support By The Numbers

Minimum 15 Years Experience
Every Global IBM® Expert working with Origina has at least 15 years of experience working with his or her IBM product.

99% Resolution Rate According to SLAs
Origina has resolved 99 percent of customer support tickets within the time window found in our Service Level Agreement.

99.6% Response Rate According to SLAs
Origina has responded to 99.6 percent of incidents within the response time frame found in our Service Level Agreement.
Meet Origina's Global IBM® Experts
Origina has independent Global IBM® Experts for all of the 800+ IBM software products we support. Listen in below to hear about their experiences with IBM products and with Origina.
Origina vs. IBM: Technical Support
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