ORIGINA'S CUSTOMER SUPPORT BY THE NUMBERS
Minimum 15 Years Experience
Resolution Rate According to SLAs
Response Rate According to SLAs
ORIGINA VS IBM SUPPORT
THE WORLD'S LEADING INDEPENDENT SUPPORT
SPECIALISTS FOR IBM® AND HCL® ESTATES
Origina is recognized in the IBM® software community for the quality and depth of technical and product knowledge provided by our independent Global IBM® Experts.
An understanding of not only the products, but the technical and business context that surround them, enables our independent IBM® software experts to go above and beyond simply solving incidents. They help customers focus on their digital transformation programs while mitigating the risk in their IBM environments through consultation and advice on mission-critical projects.
We’re getting more than we ever did with IBM! Origina help us understand and transform our digital estate, and saved us between 40 and 50 percent off our annual IBM software support and maintenance costs.
– BT | Matt Turner, Channels & IT Transformation