Liberty Mutual Find Freedom From Vendor-Driven Agendas With Origina
4 min read
4 min read
Liberty Mutual is the sixth largest global property and casualty insurer, with an annual consolidated 2024 revenue of $50.2 billion. Headquartered in Boston, the Fortune 100 company has been in business since 1912 and employs over 40,000 people in 28 countries and economies around the world.
Insurance
Large
U.S.
Several years back, Liberty Mutual found themselves at a crossroads in their journey to digital transformation. Liberty were looking to invest more in innovation and growth in order to take the next step, however they found themselves held back by OEM vendor hurdles.
Time, money and resources were being tied up in vendor-driven upgrades, despite the fact that much of their systems and software were still fit for purpose. Liberty were trapped in an endless loop where the support that was supposed to be helping their digital growth was actually the thing preventing it.
Thankfully, Liberty had an existing relationship with Origina and they knew that they could be exactly the partner to help propel their existing software into the future.
Liberty have long been aware that technical debt management could be a vital piece of the puzzle in optimizing their digital growth. However, the issue was that this was not a view shared by the vendor who continued to push expensive, disruptive upgrades as a solution to many of the issues that Liberty were facing.
One example of this was a problem that Liberty were facing with their current Redhat software. IBM claimed that Liberty were ineligible for sub-capacity with their current Redhat license and would have to upgrade their license or continue to deal with their current license which was a drain on costs and server space. This left Liberty between a rock and a hard place, thankfully Origina were on-hand to help them climb out from it.
Origina helped consolidate all Liberty’s virtual machines into a smaller number of host machines to optimize their current systems and ensure there was no need for upgrades. Not only did this save on upgrade costs for Liberty, but it also reduced the security risk they’d face through upgrading and potentially saved them millions in compliance costs as well. This was just one step in what has become an incredibly fruitful journey for Liberty and Origina over the years.
Origina Offer Innovation Through Optimization
With Origina’s expert support and guidance behind them, Liberty continued to evolve their business with a focus on technical debt management. They set up groups and processes with the specific purpose of managing technical debt. It became part of the overall goal for where the company wanted to be and, in Origina, they had the industry leader in tech debt management by their side to help get them there.
Systems and processes were also cleaned up to ensure more control and access to their existing environment, saving time and resources. Managing their existing environment where possible became a part of everything that Liberty was about and it meant that finally they were able to free up money, time and resources for new initiatives or new feature functions.
Without the issues and costs associated with unnecessary changes and predatory licensing practices from vendors hanging over them, Liberty were finally able to unlock their full potential. Over the years, Liberty have continued to migrate more and more of their software to Origina maintenance and support. With Origina’s support, they finally migrated their systems to the cloud, something they never felt comfortable to undertake with IBM’s level of support. They are now enjoying the benefits of a truly customer-first service. Liberty Mutual are an example of how a proactive partnership with Origina can push your business to the next stage in its evolution.
By partnering with Origina, Liberty Mutual has managed to:
With Origina’s expert guidance, Liberty has continued to grow year on year and are finally able to firmly focus their attention, budget and resources on innovation and growth.
Get in touch with Origina today to start your journey.
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