ORIGINA'S GLOBAL
IBM® EXPERTS
Origina’s independent Global IBM® Experts are an ace team of IBM software engineers and specialists who provide customers around the world with dedicated support. We are the go-to source of independent advice for everything in the world of distributed IBM software.
ORIGINA'S CUSTOMER SUPPORT BY THE NUMBERS
Origina has independent Global IBM® Experts for all of the 800+ IBM software products we support. Listen in above to hear about their experiences with IBM products and with Origina.
15
Minimum 15 Years Experience
99%
Resolution Rate According to SLAs
99.6%
Response Rate According to SLAs
ORIGINA VS IBM SUPPORT
DEDICATED QUALITY SERVICE
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Veteran Product Expertise
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EXPANSIVE SKILL SET
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Asset to IT Roadmap
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THE WORLD'S LEADING INDEPENDENT SUPPORT
SPECIALISTS FOR IBM® AND HCL® ESTATES
Origina is recognized in the IBM® software community for the quality and depth of technical and product knowledge provided by our independent Global IBM® Experts.
An understanding of not only the products, but the technical and business context that surround them, enables our independent IBM® software experts to go above and beyond simply solving incidents. They help customers focus on their digital transformation programs while mitigating the risk in their IBM environments through consultation and advice on mission-critical projects.
We’re getting more than we ever did with IBM! Origina help us understand and transform our digital estate, and saved us between 40 and 50 percent off our annual IBM software support and maintenance costs.
– BT | Matt Turner, Channels & IT Transformation
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IT OPERATIONS?
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Learn more about what its like to work with Origina as a third-party software support partner.