THE GARTNER® REPORT FOR THIRD-PARTY SOFTWARE SUPPORT
The definitive report on third-party software support (TPSS), the newest Gartner® Market Guide for Third-Party Software Support for Megavendors provides sourcing, procurement, and vendor management leaders with the means to objectively evaluate TPSS providers for IBM, Microsoft, Oracle, and SAP.
Improved performance and stability
Customized support contracts
Security patches and vulnerability protection
These are just a few of the benefits Gartner says third-party software support providers can offer their customers.
WHAT’S INSIDE?
Ways to reduce software budgets and customize contracts for increased flexibility
Five steps to evaluate third-party software support providers
Where to use TPSS provider services for maximum value
GET A TEAM OF INDEPENDENT IBM® EXPERTS ON YOUR SIDE
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- Fixed-Cost Savings + Continuous ROI
- No Forced Upgrades
- Support for All Versions of IBM® and HCL® Software
- Proactive, Multilayered Security
- Software Maintenance for IBM® Z Mainframes
- 24/7 Expert-Led, Dedicated Support
Gartner, Market Guide for Independent Third-Party Software Support for Megavendors, 27 November 2023, Rob Shafer et al.
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