The Business Case for Regaining Control of Your IT Roadmap

BENEFITS THAT GO FAR BEYOND IT

Businesses are right to worry about the long-term costs and constraints of IT vendor lock-in. But digital transformation projects shouldn’t only be inspired by escaping the high costs and diminishing returns created by legacy solutions and ill-fitting vendor relationships.

Breaking free of costly service agreements is only one of the benefits of controlling your IT roadmap. With a modern, multi-vendor approach to IT infrastructure, your business can build a strong case for transformation that emphasizes improved revenue opportunities, operational efficiencies, growth projections, and long-term flexibility to meet the company’s evolving needs.

Here’s an overview of these business benefits, and how they can be used to position IT service migration as part of a forward-thinking transformation strategy.

LONGER HARDWARE LIFESPANS

“LOW-COST HARDWARE MIGHT LEAD TO SHORT-TERM SAVINGS, BUT IT COULD INCREASE YOUR EXPENSES IN THE LONG RUN.”

The patchwork approach to updating legacy IT infrastructures often leans on low-cost hardware and equipment investments that offer modest upgrades without a hefty price tag. But these short-term savings lead to long-term costs for your business: cheaper equipment inevitably requires more maintenance and repairs, and reaches the end of its lifespan faster, especially if you can no longer update the related software.

The more often you replace this hardware, the more expense (and electronic waste) your business generates 

 over time. However, when your business invests in more powerful hardware aligned with your business needs, you can extract more value from your equipment and reduce the long-term costs – due to lower maintenance requirements, better energy efficiency, and longer-lasting hardware, for example.

INCREASED SYSTEM AVAILABILITY

Legacy IT solutions require ongoing maintenance and repairs, which can lead to serious downtime for your business – impacting not only your operations, but also your customer experience. Today’s businesses can’t afford disruptions like these that affect their productivity and performance.

Modern solutions are more modular and easier to isolate for maintenance, which can preserve availability for the majority of your IT solutions, and make it easier and more practical to continuously provide IT services.

THE ABILITY TO EVOLVE YOUR IT STACK OVER TIME

The fast-developing IT landscape can make it difficult to anticipate how your company’s needs might evolve over time. With a single-vendor IT infrastructure, your ability to adapt is limited by the bundled services and capabilities offered by that specific provider.

A multi-vendor approach puts your IT stack back in your company’s hands, making it easier to add, remove or update various components to suit your needs and align with your business goals. This more flexible IT model also simplifies stack updates, eliminating some of the barriers that can stand in the way of digital transformation.

“WHEN YOUR IT STACK IS BACK IN YOUR COMPANY’S HANDS, IT’S EASIER TO ALIGN IT WITH YOUR CHANGING BUSINESS GOALS.”

IMPROVED RESOURCING ACROSS YOUR ORGANIZATION

Modern, multi-vendor IT models allow your business to adopt the latest workflow solutions, automation, business rules and other capabilities to improve resource management, optimizing productivity and outcomes across your organization.

That optimization extends to how you manage your employees, allowing your business to allocate workers to projects where their skills will have the greatest impact. This can improve delivery deadlines for a variety of projects, and also help you improve the overall efficiency of different teams and departments.

INCREASED SCALABILITY, WHILE CONTROLLING COSTS

Modern, multi-vendor IT models allow your business to adopt the latest workflow solutions, automation, business rules and other capabilities to improve resource management, optimizing productivity and outcomes across your organization.

That optimization extends to how you manage your employees, allowing your business to allocate workers to projects where their skills will have the greatest impact. This can improve delivery deadlines for a variety of projects, and also help you improve the overall efficiency of different teams and departments.

IMPROVED CUSTOMER SATISFACTION AND RETENTION

Faster, more responsive IT solutions – combined with less downtime and friction on the frontend – will deliver a better experience for your customers. And a better customer experience has a direct impact on your profits. It could elevate customer satisfaction and produce a measurable increase in customer retention, stabilizing your existing customer base as your business attempts to scale.

With higher customer retention rates, your business can increase the average lifetime value (LTV) of its customers, benefitting both your sales and marketing ROI and the stability of your revenue generation over time.

For more information about the organization-wide benefits of a business-driven IT model, read our latest white paper: Take Charge of Your IT Roadmap. And when you’re ready to transition to a multi-vendor IT model that gives you the power to align your IT investments with your business goals, Origina can support you every step of the way. Contact us today to learn more.

ABOUT ORIGINA

Origina is a third-party software support and maintenance (TPSM) solution unlike any other. It’s the only TPSM solution that gives IBM® customers 24/7 access to over 600 IBM® product experts with a minimum of 15 years supporting and developing IBM® products.

Origina shifts you from relying on a single point of vendor support to having a team of legacy software experts that implement an extensive system of checks and balances to greatly limit your exposure to vulnerabilities.

We support all versions – supported or not – of over 800 IBM® products and save our customers hundreds of thousands on OEM upgrades they don’t need. Our team works hard to enhance, extend and protect your IBM® products and provide solid advice on how to best migrate business-critical systems.

We’re a team of straight shooters who love to talk software shop and fully support software customers’ freedom of choice. Get in touch if you’d like a free feasibility assessment to help you assess whether third-party support is the best option for your company.

JUMP TO:

A 2022 Gartner Report calls third-party support and maintenance a “quick win” and offers ways to assess whether it is the right move for you.

Origina and SecAlliance are delivering increased security for IBM third-party software maintenance beyond the standard security patch.

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