CASE STUDIES

Companies use third-party IBM support to achieve contractual flexibility, find IT savings, gain access to product experts, and assist in projects like migrations or decommissions. Learn how we’ve helped our customers achieve their goals.

ISAM® Certificate Issue Found and Fixed to Restore App Uptime Fast

ISAM® Certificate Issue Found and Fixed to Restore App Uptime Fast

A quick response and resolution mitigates prolonged downtime for critical employee and customer applications.​ Read our case study to learn more

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Large Insurance Company Gets Flexible Software Support - For 45% Less

Large Insurance Company Gets Flexible Software Support - For 45% Less

A health insurance company found software support costs that matched the level of service it needed, generating 45% in savings. Read our case study to learn more.

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CapWIN Maintains Critical System Uptime Through Rearchitecture

CapWIN Maintains Critical System Uptime Through Rearchitecture

A system which feeds critical information to frontline responders was rearchitected without any downtime. Read our case study to learn how.

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Telecommunication Company's P4 Issues Resolved at a P1 Pace

Telecommunication Company's P4 Issues Resolved at a P1 Pace

A telecommunication company received priority one assistance for a technical issue within its testing environment. Read our case study to learn more.

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Pharmaceutical Manufacturer Finds Partner in Software Migration

Pharmaceutical Manufacturer Finds Partner in Software Migration

A strategic switch to Origina helped pave the way for a smooth and financially painless cloud migration and digital transformation. Read our case study to learn how.

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Large Insurance Company Drops Resolution Time From Months to Two Hours

Large Insurance Company Drops Resolution Time From Months to Two Hours

A large insurance company found a resolution in hours to a problem that persisted for months. Read our case study to learn how.

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Global Insurance Provider Saves 70% on Software Support

Global Insurance Provider Saves 70% on Software Support

In an effort to reduce downtime and find more responsive service, a global insurance provider saved over $1 million on its software support. Read our case study to learn how.

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Automobile Manufacturer Gets More Responsive Software Support

Automobile Manufacturer Gets More Responsive Software Support

Global automobile manufacturer nets more responsive support at a lower cost for its IBM software. Read our case study to learn more.

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