Fortune 100 Consultancy Accelerates Modernization with Origina and SoftwareOne
- CASE STUDIES | 3 min read
CUSTOMER PROFILE
A leading professional services provider with an active presence in several prominent industries and trades, this organization boasts Fortune 100 status and is a household name in many of the countries in which it operates.
INDUSTRY:
Professional Services
COMPANY SIZE:
Large
LOCATION:
Global
PRODUCTS
HCL® Domino
IBM® Business Automation Workflow
IBM® WebSphere
Origina and SoftwareOne forge a historic partnership to resolve Fortune 100 firm’s license audit concerns and modernization setbacks.
THE PROBLEM
PROFESSIONAL SERVICES FIRM SEEKS HELP MODERNIZING SPRAWLING GLOBAL ESTATE
One of the largest corporate users of Lotus Notes (now Domino), this company’s decades-old implementation, which also includes IBM® WebSphere and Business Automation Workflow Automation installations, spans over 130 countries. Their baseline needs were accordingly complex:
- Price increases and cost control. This customer suspected its worldwide IBM® software prices would increase by 24% (Europe) and 8% (U.S.) in line with recent IBM cost “harmonization.”
- Looming audit concerns. Concerns persisted that an audit might push the firm into an upgrade path that didn’t fully align with its roadmap planning.
- Inability to make use of modern communications. Limitations within Domino made it difficult for the customer to fully realize its modernization goals on the desired timeline.
- Lack of internal follow-through expertise. Migrating data, planning the estate, and achieving forward-looking modernization would require decreasingly common IT and programming skills.
THE SOLUTION
ORIGINA AND SOFTWAREONE WIN FORTUNE 100 DEAL WITH ONE-TWO SALES-SERVICE PUNCH
Having done extensive business with this customer in the past, SoftwareOne understood complex technical work and an extremely nuanced grasp of IBM® software licensing would be essential. Alongside Origina’s team of independent global IBM® and HCL® experts, the teams hammered out an approach that would help the customer take more control of its IT roadmap and make decisions about its Domino estate based on present needs, not the vendor’s hardline upgrade path.
Keen to move forward on aggressive modernization plans without compromising on current service quality, the customer saw value in the deal — ongoing maintenance and modernization support for the entire IBM® and HCL® estate, including expert help supporting new communication features within Domino, at up to half the cost they would have paid for diminishing service levels from IBM.
Based upon this strong initial partnership, Origina and SoftwareOne plan to tackle new accounts and challenges together with a combined focus on changing the software world.
THE RESULT
With Origina and SoftwareOne, the organization achieves a higher level of Domino support — at up to half the usual support costs.
As a result of teaming up with Origina and SoftwareOne, this Fortune 100 company achieved:
- Software maintenance savings of over $8M in a three-year timeframe
- Quicker access to an invested team of global independent IBM and HCL software and licensing experts
- A more proactive audit posture and active defense in the event of a notice
- Faster, more aligned modernization for a highly complex, 130-plus country software estate
With Origina and SoftwareOne, the organization achieves a higher level of Domino support — at up to half the usual support costs.
ACHIEVE IBM AUDIT DEFENSE, MASSIVE COST SAVINGS, AND MORE
Third-party software maintenance can save you money and increase your access to top-tier expertise. Let’s talk about how.
