Nov 29, 2018
Tomás O'Leary
Tomás O'Leary
Tomás O'Leary

For the software asset manager there is only one letter worse than receiving notice of an upcoming IBM audit – the one that tells you that you’ve just failed a business software licens eaudit. The unfortunate reality is that unless you (and your predecessors) have been maintaining exceptional records,there is a very good chance of failing an audit.

There are two things to be aware of when the failed audit letter arrives.

1.Your professionalism will be called into question

As the individual responsible for maintaining business software license counts, the blame for a failed audit will naturally land on your shoulders. One of your key duties is to ensure you have enough licenses to cover the installed user base.

You already know that the software licensing buck stops with you. But theoretical knowledge, and experiencing the fall-out of a failed audit are two different things. For the SAM, surviving a failed audit is an exercise in mental fortitude – at the personal level.


2.IBM will send a big bill

A failed audit is inevitably accompanied by a very large bill – probably larger than you expect. First, you will be expected to pay for the missing licenses, almost certainly without any kind of discount applied.

Second, there will be a software maintenance contract tacked on to cover the new licenses. Again, there will not be any kind of preferential pricing applied.


Prepare to fail

With high penalties for failing an IBM® software audit, it makes sense to prepare for the worst in advance. Ironically, these preparations will go a long way to preparing you mentally for failure – at least you will know you have done everything possible to minimise fall out.


1. Get your records in order

The importance of maintaining accurate records of business software licenses cannot be understated – indeed, we repeat that message regularly here at Origina. Using IBM®’s Passport Advantage portal as your starting point, you must create your own asset database that records where licenses are being used, and how many are in/out of circulation.

By finding discrepancies in advance, you can get ahead of the IBM audit – and any potential fall-out.


2. Review your IBM® maintenance agreement

What does your choice of software maintenance provider have to do with an IBM software audit? More than you might think.

Choosing to partner with an independent IBM third party support provider cannot protect you from an audit. Nor can your partner help you to avoid buying licenses to make up for a shortfall. But they can help to insulate against maintenance costs.

With the world’s leading IBM third party support specialists, Origina, every IBM support contract offered comes with a special guarantee.Should you fail an audit, the cost of your maintenance contract will not increase until the next review. This will help to soften the financial blow of a failed IBM audit– and it will also help to reduce the fallout with your CFO.


Act now

The only proper way to survive a failed IBM audit is to prepare for it in advance. Yes, there will still be problems, but you can help to minimise their impact, for your business and for you personally.


It is also worth noting that dropping IBM software support may be a particularly good strategic move to help survive future audits. To learn more about Origina’s IBM third party support services – and our maintenance contract guarantee – please get in touch.

Recent Posts

Gartner’s Market Guide for Independent Third-Party Maintenance for IBM, Oracle and SAP Software
On September 10th, Gartner published their first Market Guide for Independent Third-Party Software Maintenance (TPSM) for IBM, Oracle and SAP Software.
Understanding the changing role of the SAM
Within the IT department, software asset management is easily overlooked. Which means that SAMs rarely get the recognition, support or resources, they deserve (and need).
IBM/HCL - Breaking News
From the 1st of January 2020, IBM will no longer own or continuing to support Appscan, BigFix, Unica, Commerce, Portal, Lotus Notes & Domino and Connections as they have sold 7 of their legacy software systems to Indian based company, HCL.


Neue Rollen, neue Aufgaben – das Profil des SAM ändert sich.
Innerhalb der IT-Abteilung wird der Bereich Software Asset Management gern mal links liegengelassen. Das heißt, der SAM erhält nicht immer die Anerkennung, Unterstützung oder Ressourcen, die er verdient (und dringend benötigt).
IBM/HCL - Aktueller Stand
Mit dem 1. Juli 2019 hat IBM den Support für Appscan, BigFix, Unica, Commerce, Portal, Lotus Notes & Domino sowie Connections eingestellt, da das Unternehmen diese Softwarelösungen an die indische Hindustan Computers Limited (HCL) verkauft hat.
IBM/HCL - Was passiert jetzt?
Am Dienstag, den 28. Mai, veranstalteten der Origina CEO, Tomás O’Leary, und Martin Thompson vom ITAM Review ein Webinar, das den Verkauf großer Teile des bestehenden IBM-Softwareportfolios an HCL zum Thema hatte.


Comprendre l’évolution du rôle des SAM
Dans les services informatiques des entreprises, la gestion des actifs logiciels (Software Asset Management) passe facilement au second plan. Les responsables SAM bénéficient donc rarement de la reconnaissance, du soutien ou des ressources qu’ils méritent - et dont ils ont besoin.
IBM/HCL - Dernières actualités
Depuis le 1er juillet 2019, IBM ne possède plus les logiciels Appscan, BigFix, Unica, Commerce, Portal, Lotus Notes & Domino et Connections et n’en assure plus le support, puisque la société a cédé 7 de ses anciens logiciels à son homologue indien, Hindustan Computers Limited (HCL).
IBM/HCL - Que se passe-t-il maintenant ?
Le mardi 28 mai, Tomas O’Leary, PDG d’Origina et Martin Thompson du magazine The ITAM Review ont participé à un webinaire portant sur le rachat d’une grande partie des anciens logiciels d’IBM par HCL.