Origina Is Celebrating Your Right To Repair In 2025

July is right to repair month, and it’s never been more important to understand your business’s rights 

Understanding the right to repair could be the key to unlocking your business’s true potential for innovation and growth. The Right to Repair Directive is a simple one, it states that you, as a consumer or a business, have access to all the information, parts, and tools you need to fix products rather than be restricted by manufacturer-authorized repair services. It aims to make it cheaper and easier to repair your goods, thereby reducing waste and supporting the repair industry.

The EU introduced the directive in June 2024, marking a truly vindicating moment for all the work that Origina has been doing over the years. The right to repair is, and has always been, a cornerstone of Origina’s support model and a vital piece of the puzzle to move the software world forward.

Understanding Your Right to Repair

Increasingly, some of the biggest businesses have made it more difficult for you to repair your own products, aiming to lock you into a support loop that only benefits them. As long as you are reliant on the manufacturer as your only source of support, they can keep you perpetually trapped in an unhealthy dynamic where they can do what they want, do it how they want, and charge what they want. The right to repair aims to put an end to this manufacturer stranglehold on your business.

The Right to Repair Directive looks like this:

• Access to Information:  

Consumers and businesses should have access to any necessary manuals, schematics, diagnostic software, and knowledge that can help them repair their products.

• Availability of Parts: 

Spare parts should be available at a reasonable price, preventing artificial scarcity that forces users to replace items instead of repairing them.

• Fair Pricing:

All repair services should be offered at a reasonable cost.

• Tools and Software:

Manufacturers should not restrict the tools or software needed to diagnose and repair products.

• Combating Anti-Repair Practices:

The right to repair movement aims to discourage any practices and other measures that hinder independent repair.

How the Right to Repair Helps You

The benefits of freeing up your business from the perpetual vendor-driven support roadmaps are truly endless. Costs are, of course, a major consideration for any business and independent support providers can help ease that burden. Consumers lose an estimated €12 billion annually by replacing goods rather than repairing them. Independent support for your systems can mean less needless upgrades, a common money spinner in OEM vendors arsenals.

However, it’s not just cost savings. The right to repair also helps to reduce the amount of e-waste being produced. Extending the life of your current systems does more than just save you money. Less replacing of parts means less disposal of parts. Throwing away repairable goods leads to 35 million tons of waste annually in the EU alone.  E-waste is an increasing problem in modern society and independent support is helping to address that issue.

Who doesn’t love choice? The goal of the manufacturer is to ensure that their approach to repair is the only one that can work for you, but every business is different. Your support provider should understand that. The right to repair means you have the option to choose, to seek out tailored support that best suits your environment.

How Origina Respects Your Rights

Origina’s unique approach to independent software maintenance and support has always placed the right to repair front and center of our offering. This is clear with our continued, committed involvement with FreeICT, a not-for-profit organization promoting fair and open markets and removing barriers to the independent trade, repair and maintenance of hardware and software.

Origina extends the life of your existing systems and utilizes what you have to get the most out of your business. OEM vendors have always, and will always, push unnecessary upgrades on your business just to wring more money from you. They’ll do this with little consideration for the costs to your business, the security risks of such consistent upheaval to your systems, or any of the other ramifications of an agenda that only suits them.

These vendor-driven support models are an anchor around the neck of your business, dragging it down the OEM’s roadmap instead of your own. Origina’s goal has always been to make sure you don’t feel lost at sea when it comes to your software maintenance and support by delivering expert knowledge and a tailored service.

This July we here at Origina are celebrating the right to repair, and we’re here to help you take the first steps in your journey to better software support.

Find out how the right to repair can free up your business. Contact Origina today.