You speak English?

Would you like to be taken to the English version of our site?

It seems that you speak German.

Would you like to be taken to the German language site?

You speak French?

Would you like to be taken to the French language site?

Date: 
Apr 4, 2019
Author: 
Tomás O'Leary
Date: 
4/4/2019
Auteur: 
Tomás O'Leary
Datum: 
4.4.2019
Author: 
Tomás O'Leary

In August 1973, during a bank robbery in the Swedish capital two men, Olsson and Olofsson, took the employees of the Kreditbanken hostage. By the time the hostages were released six-days later a new socio-political and cultural phenomenon was born. Stockholm syndrome: where captives form an emotional bond with their captors. It is generally considered to be an irrational, if understandable, response in the light of the danger hostages face; where they interpret a lack abuse from their captors as an act of kindness.

According to the FBI’s Hostage Barricade Database System some 8% of hostages will exhibit some form of Stockholm syndrome. Unfortunately, in the world of software this figure is much, much higher.

Businesses are suffering because they’ve been conditioned by their software vendors to believe that they have absolutely no choice but to lie down and accept the increased use of revenue generating audits, annual maintenance charge uplifts, and subtle changes in terms and conditions, among other tactics. In fact, so “captive” have many of these businesses become that they don’t take on these vendors for fear of having more financial retribution inflicted upon them for doing so.

This unhealthy client-supplier relationship has been exacerbated by the now near impossible task of understanding and decoding software licensing rules designed to cater for virtualization, cloud computing and mobile software usage. How can businesses even start to understand the labyrinthine software licensing pricing structures?

Businesses urgently need to take their courage in their hands and stand up and fight back; they need to adopt a no-nonsense approach; they need to strip down to the waist, get the white vest on and channel their inner Lieutenant John McClane, NYPD, of Die Hard fame. Because the world of software is awash with Hans Grubers and FBI agent Johnsons with their short sighted vendor approved solutions and services – “I figure we take out the terrorists and lose 20, 25 per cent of the hostages”. But the hostages can be saved.

The solution lies in the wise and experienced sergeant Al Powell, with his hunches based on real-world knowledge gleaned from years on the street. He may have upset the establishment at one point but he’s exactly the sort of guy who can help set these “hostage” businesses free. He can give them back their negotiating power and offer them genuine alternative options. In the world of enterprise software sergeant Al Powell is the third-party software maintainer, he’s the second-hand software broker and he’s the independent SAM specialist.

In the immortal words of John McClane to deputy police chief Dwayne T. Robinson, “if you’re not a part of the solution you’re part of the problem, quit being a part of the problem and put the other guy back on the phone”.

Recent Posts

The top 10 best tech podcasts to listen to in 2020
Want to know what the top tech podcasts to listen to are? We've gathered the top 10 best tech podcasts for 2020.
A peek behind the curtain at an IBM software contract
IBM software contracts lock businesses into long-term deals, but do they always have what's best in mind for the client?
The IBM and HCL deal – and what it means for software support
IBM sold seven legacy applications to HCL, transferring software support along with it. How does this impact companies?

AKTUELLE POSTS

Ihr guter Vorsatz fürs neue Jahr – Kosten senken
Verabschieden Sie sich von erzwungenen Upgrades und genießen Sie 2020, glücklich unterstützt von Ihrem Vorsatz fürs neue Jahr.
Können auch Sie bei Ihrem IT-Budget 60 % einsparen? Wir sagen es Ihnen!
Wenn Unternehmen zu Origina wechseln, reduzieren sie damit im Schnitt die aktuellen Kosten für Support und Wartung ihrer IBM-Software um 60 %. Wenn Sie wissen möchten, ob das auch bei Ihnen der Fall wäre, ist der erste Schritt zu einer Zusammenarbeit eine Machbarkeitsanalyse.
Neue Rollen, neue Aufgaben – das Profil des SAM ändert sich.
Innerhalb der IT-Abteilung wird der Bereich Software Asset Management gern mal links liegengelassen. Das heißt, der SAM erhält nicht immer die Anerkennung, Unterstützung oder Ressourcen, die er verdient (und dringend benötigt).

ARTICLES RÉCENTS

Votre résolution pour la nouvelle année: réduire les coûts
Dites adieu aux mises à niveau forcées et profitez de 2020 avec le soutien de votre résolution du Nouvel An promise.
Découvrez comment ÉCONOMISER 60 % sur votre budget informatique
Origina permet à ses clients d’ÉCONOMISER en moyenne 60% sur leurs coûts annuels de maintenance et de support des logiciels IBM. Pour savoir si votre entreprise a un intérêt à confier le support de ses logiciels IBM à Origina, la première étape est de réaliser une étude de faisabilité.
Comprendre l’évolution du rôle des SAM
Dans les services informatiques des entreprises, la gestion des actifs logiciels (Software Asset Management) passe facilement au second plan. Les responsables SAM bénéficient donc rarement de la reconnaissance, du soutien ou des ressources qu’ils méritent - et dont ils ont besoin.