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SOLUTION ARCHITECTURE OPTIMIZATION

THE QUALITY AND OPERATIONAL HEALTH OF ENTERPRISE SOFTWARE ARCHITECTURE IS FUNDAMENTAL IN PROVIDING A ROBUST PLATFORM THAT CONTRIBUTES TOWARDS BUSINESS SUCCESS.

Your software architecture must be able to scale to meet the growth demands of the business as well as having the resilience to support extensibility and increasing resource demands.

Over the passage of time, however, the quality of the software architecture can become eroded due to the cumulative effects of new features and releases in adapting to the requirements of the business. These ongoing changes in requirements are usually not planned for in the original architecture design and IT and development teams are faced with tough decisions in order to accommodate these changes.

Erosion in the software architecture manifests itself as a lethargic, poorly performing, complicated architecture that is seen to be holding back the business or, in extreme circumstances, causing unwelcome service outages. The problems can mount up due to loss of technical expertise or knowledge continuity over time.

The solution is not always to replace a product or move to the cloud. The solution is just as likely to be found in the optimization of the existing architecture.

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Origina’s IBM software support is not just about logging support tickets when an error occurs with the software. Our services provide a consultative support offering where you can access expert knowledge, guidance, and solutions for your IBM software product estate.

Origina’s Solution Architecture Optimization service allows you to revitalize aged software architectures by giving you direct access to our independent Global IBM experts. Our experts can provide a virtual extension to your technical team, collaborating with them and providing design input in rearchitecting the software environment for future years.

HOW ARCHITECTURE OPTIMIZATION WORKS

  • You place a request with your Customer Success Manager or the support desk for a Meet the Experts workshop to identify if the Solution Architecture Optimization service is suitable for your needs.

  • At the Meet the Experts workshop, you present details of your requirements and challenges to our independent Global IBM experts for the relevant products.

  • If your requirements are a good fit for the Solution Architecture Optimization service, your Customer Success Manager follows up with a detailed proposal showing timescales, roles and responsibilities, and success criteria.

  • An architecture workshop is facilitated by Origina’s Technical Council and is attended by your technical team and Origina’s independent Global IBM Experts. Additional architecture workshops are scheduled, as necessary, to ensure that we have enough information and clarity to be able to recommend the optimal solution to meet your requirements.

  • You can opt to engage our independent Global IBM Experts to perform the optimization, to project manage the implementation for you, or your own team can carry out the recommended actions.

1

Customer Success Management

You request assistance to explore if the Solution Architecture Optimization service is a good fit for you.

2

Meet the Experts

At a Meet the Experts workshop, you outline your requirements and challenges to our experts. When we have sufficient information, we propose a solution optimization plan.

3

Architecture workshops

Your technical team joins us for several architecture workshops to gain expertise and fine tune the approach. We help you to evaluate different options and can use proof of concept projects to measure effectiveness.

4

Execution

You can engage our independent IBM teams to work alongside your teams to oversee or implement the proposed solution.

CUSTOMER BENEFITS

  • Maximizes the return on investment for the IBM software product estate by extending product longevity while providing critical business services

  • Avoids unnecessary costly transformation projects if existing products are still fit-for-purpose

  • Enables you to tap into expert IBM product knowledge and consultancy for your IBM software products

CapitalOne is a financial services business which works with Origina for third-party IBM support.
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Southern California Edison is a utilities company and is a third-party support customer of Origina for IBM software.
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