ENHANCE

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PRODUCT ENHACEMENTS

ORGANIZATIONS MAKE SIGNIFICANT INVESTMENTS IN IBM ENTERPRISE SOFTWARE AND RELY HEAVILY ON IT TO RUN SMOOTHLY AND RELIABLY. THERE IS IMMENSE PRESSURE TO AVOID OBSOLESCENCE AND ABANDONMENT OF CRITICAL SOFTWARE ASSETS.

Due to unique business requirements and changes in the technology landscape, divesting of legacy software or migrating to cloud can become attractive options. When this occurs, it is time to talk to Origina. When software support becomes costly and the quality of support declines, it’s time to move to Origina.

Origina helps you to drive more value out of your IBM software investments, which allows you to focus on business initiatives that drive growth and competitive advantage.

Origina helps you extend the longevity of your IBM enterprise software products against a backdrop of everchanging IT roadmaps.

By providing the expertise needed, we help you to avoid the cost and disruption of unnecessary upgrades or migrations while not increasing your risk exposure.

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PRODUCT ENHANCEMENTS

While enterprise IBM software can be rich with technology features and capabilities, customers often find limitations that hold back user productivity or the advancement of key business initiatives. Origina can help you to overcome these limitations by providing custom feature enhancements for your IBM software products. Origina’s independent Global IBM Experts have extensive experience developing new solutions by using scripts, open APIs, and API hooks in the products.

CUSTOMER EXAMPLE #1

A financial institution had a requirement to migrate data from IBM® OpenPages® to another system and needed a way to extract all the stored financial records over the previous 7 years into a format for import into the new platform.

For most business data this can be achieved by creating Excel extracts of each type of data object directly from the user interface. However, there is no native method in OpenPages to extract files that were attachments to the data objects.

THE SOLUTION

The storage of attachments within OpenPages is not documented but our independent Global IBM experts are familiar with the storage location of the attachments and the fact that these files are stored with obscured file names.

The independent Global IBM Experts wrote some custom SQL to link the physical files with obscured names to their original file names. The experts then developed a batch process to extract and rename all of the OpenPages attachments back to their original filenames, as shown in the following Java code snippet.

customer profile solutions case study
Java Snippet - Product Enhacements

Finally, our independent Global IBM Experts created a custom Cognos report to provide an index of every attachment extracted from OpenPages, providing the context of the record that it was linked to and a simple hyperlink was embedded to go directly to open that extracted file.

File Listing Report - Product Enhacements

CUSTOMER EXAMPLE #2

Following the success of the previous OpenPages customization, the financial institution sought assistance with another problem that they had encountered with their OpenPages implementation.

The OpenPages workflow enables complex validations of data to be performed prior to the transition to a new stage in the workflow. For example, you can define a workflow where one or more Loss Event fields must be validated to be Mandatory before an Event can transition to the Open stage.

Since the release of version 8.2 of OpenPages, these validations can be very complex. For example, an Event can be validated to be associated to a Risk prior to Event Closure but only when the Event’s Gross Loss
Amount is greater than USD$100,000.

For earlier versions of OpenPages, workflow validation checks are limited in capability which limits their usefulness in checking data integrity. Regardless of the version of OpenPages, the error message a user sees when validation fails is determined by the OpenPages system, and these messages can be unclear and cryptic.

The customer wanted a way to display custom error messages that explained the nature of the validation error in clear terms that the user could understand.

THE SOLUTION

Our OpenPages independent experts developed a custom workflow action that implements complex data validation rules and presents custom error messages when validation fails so that users can understand why errors occur.

For this solution, our independent Global IBM Experts used the OpenPages Java APIs to enable custom Java development. The resulting solution delivered an OpenPages workflow associated with custom error messages that present users with clear, understandable validation messages.

customer profile solutions case study
Custom error validation- Product Enhacements

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