Enterprise software support should not decide when you upgrade or where you invest. Commissioned by Origina and conducted by Forrester Consulting in 2020, this report explores how IT and procurement leaders are looking at third-party support as a solution. The report examines the concerns they weigh, the benefits they expect, and what current users have to say.
The findings show how leaders assess an alternative to OEM-only support, and what that choice could mean for their software decisions.
Explore how independent maintenance can give organizations an alternative to upgrading on an OEM’s timetable.
See why 98% of leaders surveyed expect business and operational benefits from switching to third-party support and maintenance.
Find out what those already using the model think: 80% of third-party support users would recommend it to their peers.