Why Download the Gartner Market Guide for Independent Third-Party Support for IBM, Microsoft, Oracle and SAP Software?
The third-party software support market is flourishing due to its low-cost alternative to OEM-provided software maintenance. Veteran technical expertise, dedicated customer service and substantial value-adds have now positioned providers as foundational partners in a high-functioning IT strategy.
Gartner's Market Guide for Independent Third-Party Support for IBM, Microsoft, Oracle and SAP Software presents key market details to educate companies about the benefits and risk of third-party software support.
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“Argos Sainsburys – who is the Amazon of UK – were running DB2, Sterling and MQ and had had three years of performance issues at peak time. Origina worked to stabilize the environment in a matter of weeks, while saving it a substantial amount of money.”
“Origina proved its support model was much better quality and value than IBM.”
“We’re getting more than we ever did with IBM! Origina help us understand and transform our digital estate, and saved us between 40 and 50 percent off our annual IBM software support and maintenance costs.”
“Spending $1.4 million on a product that would be shelved in months made no sense at all. We also checked our Cognos support history; our system is stable and mature. We’ve never raised a high priority issue with IBM requiring a custom patch or upgrade. With that in mind, we were confident that Origina could deliver on its promises.”