"Rising software maintenance costs are driving sourcing, procurement and vendor management leaders to explore the independent third-party maintenance market for IBM, Oracle and SAP software. To optimize costs, use this guide to evaluate alternative technical maintenance and support service offerings."*
*Gartner, Market Guide for Independent Third-Party Maintenance for IBM, Oracle and SAP Software, 10 September 2019, Jo Ann Rosenberger, Rob Wilkes, Christopher Dixon
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