"Rising software maintenance costs are driving sourcing, procurement and vendor management leaders to explore the independent third-party maintenance market for IBM, Oracle and SAP software." - Gartner
If you answer YES for some or most of the questions above, we can help you providing a better solution for your IBM support.
TPSM stands for Third-Party Software Maintenance in relation to support. Origina are part of a rapidly expanding TPSM market that includes companies such as Rimini Street, Alui, Spinnaker, Support Revolution and others. Many of the top industry analysts such as Gartner and Forbes have been writing about the rapid emergence of a secondary software market, including a viable TPSM industry in which we are a leading international player.
Origina, for example, offers support for over 800 IBM products. However, once you swap your support to a TPSM provider and your contract expires with the OEM, in this case with IBM, you will lose access to all upgrades and patches. To avoid issues down the line, we download all of these files prior to the renewal date with IBM so that you have these files just in case.
Yes, you can use a TPSM provider to compliment the OEM’s agreement so that you have access to future patches and upgrades should you want them. If a product is EoS (End-of-Support), the TPSM can provide the support the OEM no longer does.
With Origina, this depends entirely on the number of products targeted to transition. The process always starts with a Feasibility Assessment where we validate if the products can be transitioned, the cost benefits and evaluate any obvious risks. This process can take a number of weeks but once completed, contracts and on-boarding will usually take another 3-4 weeks.
Each IBM contract is unique, but Software Subscription & Support is not on an indefinite time frame – you do not have to stay with the OEM forever and ever. S&S is not obligatory and, under the correct circumstances, the renewal (and all associated annual costs) can be avoided or, with Origina’s help, reduced by 60%.
Absolutely, of course!
Yes of course - you can choose which products are MOST suitable to move to a TPSM provider, such as Origina, prior to your next OEM renewal, such as IBM. Which products you choose to move may depend on a number of factors, but most typically: products that you do not wish to upgrade on a continual basis; products that are EOS with the OEM; or where there is a plan to migrate to a new solution.
No, you do not have to transfer all of your software estate. Most of our clients only transfer support of a small amount of their estate.
This service is 100% better than what you get from IBM. With IBM you just get the standard answer. With Origina they understand the customization we have made to each product.
We couldn’t find a solution for all our IBM applications, that could guarantee the support and knowledge we needed. Being in contact with Origina, felt good right away.
We really have made massive savings. We feel like we are getting real value by going to Origina, we’ve gained a much better service.
Origina is the world’s leading IBM TPSM provider. We offer our clients an average of 60% off their IBM software support costs while providing them with a fast, high quality software support service.
With a growing community of former IBM technical experts, we offer comprehensive IBM software support for IBM products at a fraction of the cost, and with quicker response times and more flexible contracts, than IBM themselves.