Karriere

Origina ist ein weltweit führender, unabhängiger Spezialist für IBM-Software-Support. Wir wachsen extrem schnell und haben Niederlassungen in der ganzen Welt. Falls Sie mit Herz und Hirn bei der Sache sind und eines der unten aufgeführten Profile zu Ihnen passt, sprechen Sie uns einfach an.

Talent Acquisition Executive

Are you passionate about recruitment, new to the trade but hungry to learn all that you can? We’re looking for a results-driven Talent Acquisition Executive to help support our company’s fast growth. We are not talking about long hours, it’s about quality, get it done great within the workweek. For this great work, we have great benefits and amazing career growth potential. In 3 years, Origina will be one of the biggest companies to come out of Ireland, do you want to be a driver of this growth?

Location:
Sandyford, Dublin, Ireland
Category:
Technical
Salary:

• Work with Origina Talent Acquisition team to source and hire matching talent according to Origina Talent Acquisition definitions.

• Collaborate with the operations team to understand the technical requirements of each role and how it fits into the operational structure.

• Develop talent market insights, competitive intelligence and talent demographics as appropriate to enable the organisation to be kept informed on market conditions.

• Own & build talent pipelines and execute tactical research, referral generation, events and sourcing campaigns.

• Screen CVs/Skills Profiles and interview candidates to determine fit.

• Track pipeline activity to determine priority roles and provide regular reports on progress.

• Administratively track, trace and oversee all Talent related actions on Origina CRM and ATS systems

• Build strong formal and informal networking relationships within the technology and hiring communities; using innovative sourcing strategies and exemplary communication skills to engage both passive and active candidates.

• Recommend and execute improvements, remain process driven at all times.

• Perform a critical role in achieving the company’s growth goals.

• Manage the full recruitment process for multiple roles, from interviews to the feedback stage.

Applicant Must Have:

Key Skills

• Exceptional communicator required.

• Highly organised and a team player

• Knowledge of French and German a distinct advantage!

What you need to do now

If you're interested in this role, please send on your CV with a short paragraph on why you want to join Origina to s.latchford@origina.com

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IBM SPSS Subject Matter Expert

SPSS SME required. Command line level preferred. Software Development background. Advisory Position: Advise and direct client on best practice relative to their environment. Advise clients on complex support queries. Provide clear unambiguous answers on SPSS Stability / Performance issues / License Settings Minimum 10 Years’ experience supporting IBM SPSS products.

Location:
Category:
Technical
Salary:

Annual Contract. Excellent Remuneration Structure. Low Call Volumes

Applicant Must Have:

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Technical Pre-Sales Evangelist

Recognising a significant market opportunity, Origina has created a mould-breaking business that delivers world-class, customer-centric independent IBM® software support services to a global clientele. Origina can provide its services more effectively and at a significantly reduced cost than any other support provider. By harnessing both extensive internal technical expertise and a vast (and growing) IBM support ecosystem, Origina has expanded beyond its origins as an IBM® Business Partner to become the only credible independent provider of software maintenance for IBM® software products. Headquartered in Dublin, with locations throughout the world, Origina delivers value-based and cost-effective services to a wide spectrum of international customers. Origina is now seeking to hire a Technical Pre-Sales Evangelist who will be responsible for understanding our customers’ needs and communicating the unique Origina value proposition to demonstrate how we can deliver “innovation” and success.

Location:
Sandyford, Dublin, Ireland
Category:
Technical
Salary:
On Application

As a Technical Pre-Sales Evangelist, you will possess detailed knowledge of our service offering and the industry in which we participate. You will be at the forefront of international customer engagements showcasing the value-add support Origina has to offer.

You are driven by your very DNA to ensure that customers receive a world-class service and be proud of the service Origina offers in the marketplace. You will display exemplary gravitas in your delivery and articulation of our offering during presentations. You will co-ordinate each sales opportunity through to closure to ensure that all technical, contractual, licensing and operational concerns are addressed by our team for the customer.

The right candidate will be customer focused, entrepreneurial, and will have a proven track record in a similar role. This is a very exciting and challenging role in a rapidly growing and highly disruptive market.

Main Responsibilities:

  • Link all of the operational teams together (Licensing, Technical Council, IBM® Subject Matter Experts, Technical Support, Legal & Contract, Talent Management) to ensure that all customer queries relating to our service are answered promptly and appropriately.
  • Analyse each prospective customers IBM support case history to identify pain-points and recurring themes. Present this analysis back to the customer to demonstrate confidence in Origina’s servicing offering.
  • Co-ordinate and manage technical pre-sales calls with our IBM® subject matter experts for our clients to demonstrate the strong technical expertise of the team. This includes identifying the goals of the call, drafting the agenda, expectation setting with the client, and identifying most appropriate resources from team to achieve success.
  • Collate "customer success" stories from our teams which demonstrate the unique value of Origina’s support which can be used as part of the sales process to correctly articulate our value proposition.
  • Manage the successful transition for sales opportunities through to the customer on boarding process ensuring that all required information has been captured, verified and reviewed to ensure a smooth handover.
  • Ensure that products are "Vetted" (License & Product) to ensure that we can support them.
  • Deliver presentations as appropriate to the customer and at industry events showcasing how our support works.
  • Upon contact close, participate as part of the internal customer on boarding workshops to give to present the background to the teams as to the background to the opportunity, goals to be delivered as part of the service, and what the customer plans are.
  • Be the central point of contact for the sales team into the operation teams.
  • Ensure all risks are highlighted to contract management team to ensure they can be captured, and countermeasures are included at negotiation stage.
  • Challenge status quo and finds more efficient ways to do things & suggestions on how to improve the interaction with sales team
  • Maintain our pre-sales collateral portfolio
  • Develop and Monitor Key Performance Indicators (KPIs)
  • Ensure that all relevant customer information is captured in our systems.
  • Capture important "intelligence" on market trends and IBM products which support the sales process.
  • Capture the needs of our customers and help shape our service offering so that we can continue to delivery fantastic support for our clients.
  • Assist with any complex queries that arise from customers which the sales team require assistance.
  • Assist with any complex queries that arise from customers which the sales team require assistance.

What you need to do now

If you're interested in this role, forward a cover letter and an up-to-date copy of your CV to r.odonoghue@origina.com

Applicant Must Have:

Skills and experience:
  • A minimum of 15+ years’ experience in a similar technical pre-sales/customer success role.
  • Experience in partnering with executive-level cross-functional stakeholders.
  • Professionalism, planning, organizing, problem solving, able to deal with several tasks simultaneously
  • Exceptional interpersonal, networking, negotiation, influencing, presentation and communication skills.
  • Appreciation of the customer, their needs and how to meet them creatively.
  • Driven in the quest to make sure that every customer is a success story.
  • Maintain a holistic overview of complex situations and deal effectively with difficult issues when they arise.
  • Ability to work under pressure and to tight deadlines.

Other Desired Qualifications
  • University degree or similar
  • Formal management/IT consulting training and experience
  • Professional Sales training


Personal Characteristics

  • Honesty and integrity
  • High personal drive and energy
  • Keen attention to detail
  • Strong team player who is able to work effectively across a matrix organization.

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Passport Advantage Licensing Expert

An opportunity has arisen for an IBM Passport Advantage Licensing Expert to join our growing License & Product Intelligence team. The IBM Passport Advantage Licensing Expert will have responsibility for bringing clarity to product licensing entitlements, establishing customers Effective License Position (ELP), and aiding Origina in identifying which IBM Software Products are a good candidate for 3rd Party Support & Maintenance.

Location:
Sandyford, Dublin, Ireland
Category:
Technical
Salary:
On Application

The role requires impeccable attention to detail and communication skills. Excellent communication and teaming skills are key aspects of the role combined with the ability to effectively lead and drive initiatives in a fast-paced environment.

Main Responsibilities:

  • Assist customers with any queries they have with regard to their IBM licensing (agreements, migrations, novation’s, product bundling, supporting program entitlements etc).
  • For each prospective customer you will perform an in-depth review of their license portfolio to quickly validate they are a suitable candidate for Origina TPM support.
  • As part of our customer onboarding process you will perform a detailed analysis of customers IBM Passport Advantage sales history in order to compile a detailed reporting outlining their exact IBM software product entitlements.
  • Research and capture IBM product evolution changes in order to present an accurate view of the product lifecycle.
  • Provide advice and guidance around the characteristics and restrictions of licensing a particular product or suite of products.
  • Maintain the quality and integrity of all important licensing related information pertaining to customers and software products within our intelligence platform.
  • Recommend and execute improvements to our processes.
  • Play a major role in achieving the company’s growth goals.

What you need to do now

If you're interested in this role, forward a cover letter and an up-to-date copy of your CV to s.latchford@origina.com

Applicant Must Have:

Skills and experience:
  • Previous in-depth knowledge of IBM Passport Advantage licensing is a must, ideally working with IBM, a Business Partner, or a consultancy firm.
  • Deep knowledge of the IBM Passport Advantage programme, associated agreements and licensing.
  • Ability to multi-task effectively
  • Strong ability to be unfailingly diplomatic in a high pressure, fast-paced and complex environment.
  • Excellent problem-solving skills with the ability to envision and deliver innovative solutions.
  • Excellent communication and interpersonal skills with ability to listen effectively in a time pressured environment.
  • A desire to share your license knowledge and help people


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Head of License Intelligence

Origina is a global industry leader in IBM 3rd Party Software Maintenance. Our role is to provide world class technical support for IBM customers. An opportunity has arisen for a Head of License Intelligence to join our growing team. The Head of License Intelligence will assume full responsibility for managing our Product Pre-Sales Team and License Support Team.

Location:
Sandyford, Dublin, Ireland
Category:
Technical
Salary:
On Application

As Head of License Intelligence, you will manage a team of Pre-Sales and License Experts to ensure that all Pre-Sales requests are serviced efficiently and in a timely manner in order to aid the prompt closure of business opportunities. You will play a crucial role in the business development process and will work closely with the global sales team in managing work orders and scheduling priorities. You will identify market knowledge raised from our licensing activities with our customer base and provide the sales team with timely actionable intelligence.

Main Responsibilities:

  • Collaborate with the sales team to understand the requirements for each customer opportunity to ensure that Pre-Sales support is both effective and timely.
  • Strategically build our licensing and pre-sales knowledge to support the sales through the deal process whilst maintaining the quality and integrity of all product & licensing related information.
  • Build networks and relationships with customers, formalising the relationships to improve market knowledge.
  • Determine procedures to work with customers to proactively review their entitlements and educate the Sales team
  • Track sales opportunities to determine priority and provide regular reports on progress.
  • Define and maintain quality standards for all intelligence data and customer provided reports via implementation of KPI’s.
  • Provide leadership and mentoring in maintaining a high-performance team.
  • Develop market insights, competitive intelligence and IBM product demographics as key enablers for the business.
  • Capture all information and market trends required to support sales in the process of closing deals with our clients.

What you need to do now

If you're interested in this role, forward a cover letter and an up-to-date copy of your CV to s.latchford@origina.com

Applicant Must Have:

Skills and attributes:

  • Communication Skills
  • Project Management Skills
  • Data Analytics
  • Technical Skills
  • Organisational skills
  • People Management skills
  • Leadership skills
  • Initiative
  • Time Management skills
  • Be Client focused
  • Motivation
  • Be Results focused

Experience

  • Previous in-depth knowledge of IBM Passport Advantage products and/or IBM Passport Advantage Licensing is a distinct advantage.
  • Educated to Master’s degree level or equivalent experience or qualification
  • At least 3 to 5 years experience in a similar role, with at least 2 of those years at a senior level of leadership.
  • Excellent leadership skills and at least 3 years previous management experience.
  • ITIL/Six Sigma experience.
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German Inside Sales Specialist

We are looking for people to join our Global Inside Sales Team. We need high-performers who want to take charge of their long-term career goals. In return for your hard work we will offer an amazing training and development programme, a highly competitive package and great benefits.

Location:
Sandyford, Dublin, Ireland
Category:
Sales
Salary:
On Application

Our Inside Sales team play a pivotal role in our organisation. We are the first point of contact for future customers of Origina. We act as a bridge between Marketing and Enterprise Sales executing the strategy that turns marketing efforts into new business.

Main Responsibilities:

  • Play a crucial role in the acquisition of new clients via phone, email and social selling
  • Execute sales strategy and target account plans
  • Share feedback, insights and ideas with the team – helping to refine the sales business development strategy
  • Identifying customer needs effectively in order to maximize all sales opportunities and meet customer expectations
  • Work closely with marketing and enterprise sales to develop sales strategy for your territory
  • Handle inbound sales queries for your territory
  • Effective follow up of marketing campaigns

What you need to do now

If you're interested in this role, forward a cover letter and an up-to-date copy of your CV to s.cormack@origina.com

Applicant Must Have:

Skills and attributes:

  • Ability to prioritize and manage multiple tasks
  • Excellent verbal and written communication skills
  • Client focused
  • Initiative
  • Motivated

Experience

  • Fluent German and Fluent English
  • Minimum of 1-year experience in a similar role
  • Experience selling B2B in DACH region is essential
  • Strong  communication skills
  • Drive and enthusiasm
  • Persistence and resilience
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