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Customer Profile

PROFIL DU CLIENT

KUNDENPROFIL

One of the largest Dutch health insurance companies in the Netherlands.

Dutch Health Insurance Case Study

The Problem

DAS PROBLEM

LE PROBLÈME

Across the business, this Dutch insurance company wanted to reduce and prioritize their spend more efficiently. As a result, they began to re-think their current IT spending strategy. One of the areas the IT Vendor Manager began to look at was alternative providers for their IBM software support. They didn’t want to be tied into another IBM lengthy and costly contract for these software products as they were unsure as to whether they would still be using them in years to come. This meant renewing an expensive 5-year contract with IBM didn’t make sense.

Initially we couldn’t find a complete solution for all our IBM applications, that could guarantee the support and knowledge we needed. Being in contact with Origina, felt good right away.

The Solution

DIE LÖSUNG

LA SOLUTION

One of the big bug bears they found with using IBM was their inflexibility to revise support contract levels and price. Since this insurance company’s IBM system was stable, and they didn’t use the IBM support much, they wanted to work with IBM to scale down their support costs to be in line with how much they used it. This was not an option with IBM.

By switching their support to Origina, this insurance company were able to reduce their current budget by over 45% without compromising on the level of support they received. With Origina, it feels like the opposite, they act as a business partner, even if no issue has been logged, the Origina team regularly touch base to run checks, ensuring that the software is running smoothly.

Performance

·       Over 45% Cost savings

·       Improved performance

·       Improved speed and efficiency

·       No forced upgrades

Would you recommend Origina?

Absolutely. We have already do.
Dutch Health Insurance Case Study

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Our clients save 60% on average off their annual IBM® software support costs
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Nos clients réduisent en moyenne de 60 % leurs coûts annuels de support des logiciels IBM®.
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IBM®-Teilenummern
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