You speak English?

Would you like to be taken to the English version of our site?

It seems that you speak German.

Would you like to be taken to the German language site?

You speak French?

Would you like to be taken to the French language site?

Dutch Health Insurance Company Gets Affordable Software Support

Finding software support costs that matched the level of service it needs generated 45% in savings.

Customer Profile

PROFIL DU CLIENT

KUNDENPROFIL

As one of the largest health insurance companies in the Netherlands, this group has been a mainstay for customers for nearly a century. Its digital estate is critical to ensuring timely responses to its users and keeping their sensitive information safe and secure.

Dutch Health Insurance Company Gets Affordable Software Support

The Problem

DAS PROBLEM

LE PROBLÈME

Optimizing spend across the business became a priority at the Dutch health insurance company and its IT strategy was a key element of the initiative.

Because of how stable and reliable its IBM® digital estate was, the cost of its software support contract was considered too expensive in comparison to the value the company received from it. Similarly, the business was aiming to potentially introduce new technologies in the years ahead and another lengthy contract with IBM® didn’t make sense.

Ahead of its renewal date, the group’s IT Vendor Manager began to look at an alternative provider for its IBM® software support.

The Solution

DIE LÖSUNG

LA SOLUTION

The Dutch health insurance provider ultimately brought its IBM® technology stack to Origina for software support. One of the key motivators in doing so was the ability to create a bespoke contract and flexible service model, which would support the company’s roadmap without prohibiting their objectives.

Given the stability of the digital estate, the contract also financially reflected the level of support the Dutch health insurance provider would need. While the service was more responsive than the business had in the past and delivered at the quality it expected, it also freed up funding that could fuel new projects on the horizon.

“Initially we couldn’t find a complete solution for all our IBM® applications that could guarantee the support and expertise we needed. Being in contact with Origina felt like a good fit right away.”

In the end, the company gained a business partner in Origina. Its value adds, like quarterly service updates and Meet-the-Expert meetings, allowed the two sides to keep in constant communication about the dependability of the environment and any eventual changes that were to be made.

THE RESULT

The Dutch health insurance company was able to find the savings it was looking for that matched its software support usage without compromising on the quality of the service. Those funds would go on to support initiatives that benefited the wider business.

Benefits include:

  • 45% cost savings
  • Improved software support quality
  • Bespoke contract and service model
  • No forced upgrades
Dutch Health Insurance Company Gets Affordable Software Support

Client Feedback

Kunden-Feedback

Témoignage client

Want to know how much you can save?

Our clients save 50% on average off their annual IBM® software support costs
Step 1
IBM® Part numbers
& Quantities
Step 2
What are your plans
for the software?
Step 3
Versions

VOUS VOULEZ SAVOIR COMBIEN VOUS POURRIEZ ÉCONOMISER ?

Nos clients réduisent en moyenne de 60 % leurs coûts annuels de support des logiciels IBM®.
1re étape
Numéros de référence IBM®
et quantités
2e étape
Utilisation prévue des logiciels
3e étape
Versions

WIE VIEL SIE SPAREN KÖNNEN?

Unsere Kunden sparen im Vergleich zu ihren jährlichen IBM®-Software­supportkosten 60 %!
Schritt 1
IBM®-Teilenummern
& Stückzahlen
Schritt 2
Was haben Sie mit der Software in Zukunft vor?
Schritt 3
Versionen