September 24, 2014
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This was originally posted by Chris Kanaracus on pcworld.com. 

Oracle co-President Mark Hurd weighed in on the contentious topic of third-party software maintenance at the Collaborate user group conference in Denver this week.

Some Oracle and SAP customers have turned to third-party maintenance providers such as Rimini Street in search of a cheaper alternative to Oracle's annual fees. Oracle has sued Rimini Street, claiming it uses Oracle software illegally in the process of supporting customers.

"Our maintenance isn't just support," Hurd said Tuesday in response to a question from Ray Wang of Constellation Research, who was on stage hosting Hurd's keynote. "Our objective is to provide you with perpetual rights to the software."

New versions of Oracle's software must be obtained through a valid support contract with Oracle, Hurd noted.

Also, there are other ways customers can save money besides turning to third-party maintenance providers, Hurd said, though he didn't offer examples.....Continue Reading

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